Data Recovery Training & Support
Industry-recognized certification programs and expert technical support. Certify your team, expand your expertise, and get help when you need it most.
Data Recovery Training
Structured learning paths from beginner fundamentals to expert-level certifications. All courses include hands-on lab practice.
Storage Fundamentals
Understand HDDs, SSDs, NAND flash, and storage protocols from first principles.
File Systems
Deep dive into NTFS, FAT32, exFAT, EXT4, and APFS — structures, metadata, and recovery implications.
Recovery Basics
Introduction to data recovery workflows, triage protocols, and tool selection.
Data Triage & Imaging
Learn industry-standard imaging tools, write blockers, and forensic acquisition methods.
SSD Recovery
NAND flash architecture, FTL layer, wear leveling, and advanced SSD recovery techniques.
RAID Recovery
RAID 0/1/5/6/10 reconstruction, stripe size identification, and multi-drive recovery.
CCTV Recovery
Proprietary DVR/NVR file systems — Hikvision, Dahua, CP Plus extraction and analysis.
Flash Media Recovery
Chip-off techniques, NAND reading, controller bypass for SD, USB, and eMMC.
Certified Data Recovery Specialist
Duration: 4 weeks
- Beginner + Advanced curriculum
- Hands-on lab sessions
- Case studies & assessments
- Industry-recognized certificate
- 1 year post-certification support
Certified Forensic Recovery Expert
Duration: 6 weeks
- Full CDRS curriculum
- Forensic imaging & chain of custody
- Court-ready evidence reports
- Law enforcement procedures
- Expert witness preparation
Certified Recovery Lab Manager
Duration: 5 weeks
- Lab setup & equipment
- Business operations & CRM
- Quality management system
- Client communication protocols
- Pricing strategy & quoting
Technical Support
Expert assistance from our certified engineers. Available via ticket, email, phone, and remote session.
Support Services
Product Support
Technical guidance for all Data Genius hardware and software products.
Remote Assistance
Screen-share sessions with certified engineers for complex recovery cases.
Hardware Troubleshooting
Diagnosis and repair guidance for docking stations, enclosures, and monitors.
Firmware Diagnostics
Drive firmware analysis, SA zone repair guidance, and PCB-level support.
Recovery Consultation
Expert consultation for difficult cases including RAID, NAS, and server recovery.
Knowledge Base Access
Unlimited access to our database of 10,000+ technical articles and guides.
Contact Channels
Email Support
support@datagenius.in
Response within 4 hours
Phone Support
+91 40 1234 5678
Mon–Sat 9:00–18:00 IST
Remote Assistance
Schedule a session
Same-day available
Knowledge Base
10,000+ articles available
24/7 self-service access
Submit a Support Ticket
Average response time: 4 business hours • Priority tickets: 1 hour